Greetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the Bang & Olufsen audio.
This issue can occur due to various reasons like computer settings, updates, audio driver,... are to name a few.
Don't worry, I'm here to help! To better assist you -
1) Were there any recent hardware or software changes made?
2) Have you tried any troubleshooting steps before posting here?
While you respond to that, let's try these steps -
Step 1 Run Audio troubleshooter -
1) In Windows, type "Find and fix audio" into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.
2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.
Step 2 Re-install the Audio drivers -
1) In Windows, search for and open Device Manager.
2) Double-click Sound, video and game controllers.
3) Right click on the Audio drivers and click on uninstall.
4) Restart the computer.
Download and install the driver from this link.
You may also refer to this document for more information - Using the Bang and Olufsen Audio App
Hope this helps!
Let me know how that goes.
To thank us for our efforts to help you, please mark the public post as "Accept as solution" and click on the blue "Thumbs up".
Have a great day!
