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All Notebook Audio posts

older | 1 | .... | 1780 | 1781 | (Page 1782) | 1783 | 1784 | 1785 | newer

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    At the advise of the HP support, I took my laptop to the nearby HP service center.  After checking, they discovered that this is a problem with the motherboard.   To resolve this, you just gotta replace it.

     

    For me, this is a 3 year old laptop bought at about $1200.  Replacing the mother board would run approx. $500.  Nowadyas, the price of laptops that fit my needs are about $1000 or so.  After further consideration and recommnedation from the service center - it's decided that the best option is just to live with it until I get another one to replace this.

     

    Hope this helps you make a decision about next steps.


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    Hello there, i have brought a HP Spectre 13-af093TU last year, everything working fine, but recently the audio volume automatically going up and down whatever audio i play ( spotify, youtube, video from website), try uninstall the audio drive and reinstall, it doesn't solve the problem.  please help out? thank.


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    I need to disable the B&O audio control or uninstall it somehow so that I can use the realtek HD audio manager instead.

     

    Everytime I try to run rtkngui64, it opens up B&O instead. I've treid numerous other solutions on here, such as updating the driver, using autoruns, etc. but I am still stuck with B&O opening.

     

    How can I finally get Realtek to open instead?


    0 0

     

    Please download and install

     

       https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92395.exe

     

    Regards.


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    Hi , thx for the reply, this method i tested before, it wouldn't solve the problem. 


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     How can I switch out the Omen Audio Control: 158711i13FF3804EE4332D7.jpg

     

    for the Realtek Audio Manager:

     realtek-hd-audio-manager-codecs-screenshot-02.png

     

    The Omen Audio Control has almost no customization and lends terrible sound. The Realtek Audio Manager has many settings and includes an EQ.

     

    Thanks in advance!


    0 0

    Hi! , Welcome to HP forums.

     

    I understand the internal speakers on the PC has stopped functioning.

     

    Don't worry I'll try to help you out.

     

    Did you make any software or hardware changes on your PC?

     

    Please share the product number of the PC to assist you better. 

     

    Excellent description and a great diagnosis done. It is greatly appreciated.

     

    Try updating the BIOS and audio drivers on the PC and check if it helps.

     

    You can update the drivers on the PC using HP support assistant.

     

    Refer this article to know more information about using HP support assistant.

     

    Try the steps recommended below.

     

    Go to Windows Device Manager > Sound, video and game controllers section.
    In the list of audio device drivers, look for Realtek or IDT High-Definition Audio. This is the device driver for BeatsAudio (a little bit sneaky, wouldn’t you say?).
    Right-click and select Disable. The downward arrow displays on this driver, indicating it is disabled. (NOTE: At this point, you won’t be able to play any music files.)
    Right-click and select Update Driver Software.
    Select Browse my computer for driver software.
    Select Let me pick from a list of device drivers on my computer.
    You should see a window that says Select the device driver you want to install for this hardware. NOTE: If you see a window that says something like This is the best driver for this device, exit the window and repeat steps 4, 5, and 6.
    In the Model box, highlight High Definition Audio Device (this is the substitute audio device driver) and click Next.
    At the Update Driver Warning window, click Yes. You should see a confirmation window with High Definition Audio Device displayed. Click Close.
    In the list of audio device drivers in the Sound, video and game controllers section, you’ll notice that the High Definition Audio Device now displays instead of Realtek or IDT High-Definition Audio.
    At the prompt to reboot, click Yes.

    If the issue still persists try the steps recommended below.

    background intelligent transfer service (BITS) transfers files (downloads or uploads) between a client and server and provides progress information related to the transfers. If the BITS service is turned off, windows update may have problems delivering files to your computer.

     

    Start the BITS service click start, and then click run.

    Type services.msc in the open box and then click ok.

    Right-click background intelligent transfer service, and then click properties.

    On the general tab in the startup type box, click Automatic, and then click apply.

    In the service status section of the properties dialog box, verify that the BITS service is started. if it is not started, click start.

    Click apply, and then click ok.

    Restart the computer.

     

    If the issue still persists after trying out the steps try the steps recommended below.

     

    In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
    In Command Prompt, type sfc /scannow. Make sure to include the space between sfc and the /.
    Press Enter and wait while System File Checker scans for corrupted files.
    When scanning is complete, the results are displayed on the screen.
    If the file checker found and replaced any corrupted files, restart the computer and check the performance.
    If the file checker did not find any corrupted files or found corrupted files but could not replace them, go to the next step.
    If System File Checker finds corrupted files but cannot replace them, use the Deployment Image Servicing and Management (DISM) tool. DISM checks the corrupted files; then downloads and replaces the files using Windows Update.
    In Windows, open a web browser.
       NOTE:
    You need to be connected to the Internet to use DISM.
    In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
    In Command Prompt, type dism.exe /Online /Cleanup-image /Restorehealth. Make sure to include the space before each / in the command line.
    Press Enter and wait while DISM works. This might take several minutes.
    If DISM finds corrupted files, it replaces them using Windows Update. If this occurs, after DISM is finished, restart your computer and see if the performance has improved.

     

    If the issue still persists try running a system diagnostics test from your PC and check if the hardware components on your PC are functioning correctly.

     

    Refer this article to know more information about running system diagnostics on your PC.

     

    Let me know if this works!

    Have a great day! :)

     

    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


    0 0

    Hi! @CraigO, Welcome to HP forums.

     

    I understand you are getting Intel smart sound SST error on the device manager.

     

    Don't worry I'll try to help you out.

     

    Did you make any software or hardware changes on your PC?

     

    Please share the product number of the PC to assist you better. 

     

    Excellent description and a great diagnosis done. It is greatly appreciated.

     

    Try restoring the BIOS to default and check if it helps.

     

    1.    Turn off the computer and wait five seconds.
    2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
    3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
    4.    Press F10 to Save and Exit.
    5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
    6.    Follow the prompts to restart your computer.

     

    Try updating the BIOS and audio drivers on the PC and check if it helps.

     

    You can update the drivers on the PC using HP support assistant.

     

    Refer this article to know more information about using HP support assistant.

     

    Try the steps recommended below.

     

    Go to Windows Device Manager > Sound, video and game controllers section.
    In the list of audio device drivers, look for Realtek or IDT High-Definition Audio. This is the device driver for BeatsAudio (a little bit sneaky, wouldn’t you say?).
    Right-click and select Disable. The downward arrow displays on this driver, indicating it is disabled. (NOTE: At this point, you won’t be able to play any music files.)
    Right-click and select Update Driver Software.
    Select Browse my computer for driver software.
    Select Let me pick from a list of device drivers on my computer.
    You should see a window that says Select the device driver you want to install for this hardware. NOTE: If you see a window that says something like This is the best driver for this device, exit the window and repeat steps 4, 5, and 6.
    In the Model box, highlight High Definition Audio Device (this is the substitute audio device driver) and click Next.
    At the Update Driver Warning window, click Yes. You should see a confirmation window with High Definition Audio Device displayed. Click Close.
    In the list of audio device drivers in the Sound, video and game controllers section, you’ll notice that the High Definition Audio Device now displays instead of Realtek or IDT High-Definition Audio.
    At the prompt to reboot, click Yes.

    If the issue still persists try the steps recommended below.

    background intelligent transfer service (BITS) transfers files (downloads or uploads) between a client and server and provides progress information related to the transfers. If the BITS service is turned off, windows update may have problems delivering files to your computer.

     

    Refer this article to know more information about running system diagnostics on your PC.

     

    Let me know if this works!

    Have a great day! :)

     

    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


    0 0

    I need to disable the B&O audio control or uninstall it somehow so that I can use the realtek HD audio manager instead.

     

    Everytime I try to run rtkngui64, it opens up B&O instead. I've treid numerous other solutions on here, such as updating the driver, using autoruns, etc. but I am still stuck with B&O opening.

     

    How can I finally get Realtek to open instead?


    0 0

    I have great audio playing local music-files from my laptop using a Bluetooth connection to my B&O Beolit 15 - as long as the network access from the laptop is disabled.  When I switch on the network (WiFi), the sound is disrupted every now and then.

    My Iphone 4 can stream audio from the wifi to the Beolit in the same surroundings without problems, so it cannot be a question of envirionmental noise.

    My guess is that the laptop gives priority to handling the wifi over handling the bluetooth audio, and thus the bluetooth audio disrupts due to starvation.  

    Can anyone give me a hint on how to solve this problem?

    (Yes, I could just keep on disabling the network access, but I would like to be able to stream live audio from the internet rather that local files only) 


    0 0
  • 01/12/19--08:46: Audio Problem
  • Hello, i have a problem with audio problem. I have no sound in my laptop. i have tried a lot of things to fix but still nope. When i plug-in my headset i have sound. But when i unplug the headset i dont have any sound. I use also Discord. I think maybe the origin of the problem is Discord but not sure. If anyone has a solution please contact me on Facebook - [personal information removed per Rules Of Participation]


    0 0
  • 01/12/19--06:55: Static buzz from speakers
  • I've been getting an audible static buzz from the laptop's (HP Envy 13) speaker. Everything is up to date in both windows update and the HP support app, and I've tried reinstalling audio drivers but the noise is still there. The noise persists even when sound is completely muted in windows.

     

    Any help would be great, thanks.


    0 0

    HP ENVY 1080P - speakers making  hissing/crackling sound just recently.

     

    I've had the laptop for several years.

     

    The sounds are intermittant and are mostly when audio is playing. 

     

    Upon start up the sounds can also be heard, albeit for a short period. 


    0 0


    Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

     

    I have gone through your Post and would like to help

     

    I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl_ot_ob_ds_pd/hpsupportassistant_cc/dt

     

    HPSA will automatically search for all the latest drivers for your Notebook

     

    1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

      Click Updates in the My notebook pane

    2. Click Check for updates and messages to scan for new updates.

       Updates list in HP Support Center

    3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

    4. Click the update name for a description, version number, and file size.

    5. Select the box next to any updates you want to install, and then click Download and install.

    Also ensure Windows is up to date.

     

    Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

     

    Thank you and have a wonderful weekend 😊

     

    If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


    0 0

    So i bought a condenser microphone, plugged it in as i was supposed to and then i was trying to connect to this microphone, and then an extremely loud ,unbearable ,alien like  high pitched sound started coming from my computer. So i unplugged the mic. Sound still is there. Then i realize my computer has frozen, so i turn it off and the sound stops. Then i wasnt using it for 3 days and decided to turn it on and BAM, same sound coming the second i turn on the computer and i cant even type anything, it is frozen on the start login page. Tried it multiple times. It doesn’t end and i cant use my computer. Couldnt find and answer to it on any forum. Please help???? 


    0 0

    Ich habe vor ein paar Tagen mein neues HP Probook bekommen.

    Nun habe ich ein Problem mit dem Kopfhöreranschluss: Der Ton kommt nur aus der rechten Seite!

    Es liegt nicht am Kopfhörer, habe 3 verschiedene ausprobiert, immer das gleiche Problem.

    Wenn ich bei eingestecktem Kopfhörer-Stecker den Stecker nach oben oder unten drücke höre ich den Ton auf beiden Seiten.

    Sobald ich loslasse wieder nur auf einer Seite.

    Extrem nervig!!!

    Ist das ein Wackelkontakt bei einem fast nagelneuen Gerät?
    Ganz am Anfang hat der Kopfhöreranschluss normal funktioniert!

    Bitte um Unterstützung.

    Sven


    0 0

    Hello community. Well for some reason, when I try to click on "Audio Enhancements" it wont activate, and when I try to add bass or treble the slide wont move, the control panel does. Any way that I could try to fix this?


    0 0

    Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community..
     

    German: HP Gemeinschaft
    Spanish: HP Comunidad
    French: HP Communauté
    Portuguese: HP Comunidade
    Chinese: HP 社区
    Korean: HP 커뮤니티


    Thank you for your understanding


    0 0

    From your screen select the Playback tab.

    then the speaker icon and press the properties button.

    The Enhancement tab should be there.

    It has a volume equalization, to protect your ears from loud commercials

     

     


    0 0

     I have HP Pavilion Dv2500 thtat I just upgrade from Windows Vista to Windows 10 and now dont have audio have a Base System device and a coprocessor error ...dont know what to do


older | 1 | .... | 1780 | 1781 | (Page 1782) | 1783 | 1784 | 1785 | newer